Sew at Home OnDemand Classes

Frequently Asked Questions

Love of Sewing & Love of Knowledge Membership: Purchasing Sew at Home OnDemand Video Classes: Viewing My Sew at Home Video Classes:
Sew at Home Class Handouts & Downloads:
General Questions:


Love of Sewing & Love of Knowledge Membership:

Where do I purchase a Love of Sewing Membership?

The Love of Sewing & Love of Knowledge memberships are purchased from your authorized Baby Lock® retailer.

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What machines have Love of Sewing Memberships available?

Currently the Baby Lock® Destiny sewing & embroidery machine, Ovation serger (purchased after 8/30/2015), Crown Jewel 2 or 3 (purchased after 5/1/2015) long arm machines, or Valiant mult-needle machine are eligible for the Love of Sewing membership.

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How long does the Love of Knowledge Membership last?

Your membership to all the Love of Knowledge videos depends on what you purchased and for how long. If you purchased the Love of Knowledge as part of the Love of Sewing package, then your membership is for 4 years. If you purchased a 'stand-alone' Love of Knowledge membership, then your membership will be valid for either a 2 or 4-year period, depending on what you purchased.

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How do I find my classes/videos?

1. Log into your Love of Sewing account using the “MY ACCOUNT” at the top; this will take you to the “MY ACCOUNT DASHBOARD” page.

2. On the left hand side of the page you will find the classes and videos under the "MY CLASSES" section, click that link. This will take you to the “My Classes” page.

3. Click the "My here to see your classes [+]”, below the video window. This will display all the classes currently in your account.

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How many times can I view a particular video in my Love of Knowledge account?

You can view each video as many times as you want as long as your Love of Sewing account is active.

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Can I view the videos on my iPad?

Most Love of Sewing videos will play on all updated iPad devices from iPad 2 and newer.

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Is there a way to fast forward or rewind on the video?

YES. After you have started to ‘Play’ the video, simply left click in the time line bar (bottom of video) and scroll to the desired place in your video.

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Do I get a class handout or notes; and if so, where are they found?

Most classes have some sort of handout that covers the infomation that is shown in the video. However, there are classes that cover the basic function of a machine and for those type classes the "Class Notes" link may refer you to your manual as reference and/or other websites for related information and/or projects.

On the “My OnDemand Classes” page of your Love of Knowledge account, there are two places to find your "Class Notes":

1. At the top under the video window and class decription you'll find a "Download Class Notes" link. 

2. Farther down on the page there is a “Class Notes [+]” section. Click this link to expand the list and all the class titles in your account will display with a "Download Class Notes" link for each one.

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I would like a list of all the current classes available on the Love of Knowledge website, is there one available?

Click here for the PDF Course Catalog for the Sew at Home/Love of Knowledge websites.

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Who do I contact if I have additional questions regarding specific class content-a class video I watched?

You may find the instructor’s email address at the end of your class handout/notes. If it is not in the handout, then email us directly at sewathome@tacony.com and we'll make sure you get the answer.

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Who do I contact if I have other general questions about my Love of Sewing Membership?

You may contact us at 1-844-588-5888 or by going to the "Contact Us" link at the bottom of any web page in your Love of Sewing account.

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Purchasing Sew at Home OnDemand Video Classes:

Where do I register for Sew at Home Classes?

The top navigation bar on this site will allow you to purchasing OnDemand/recorded Sew at Home classes. Click on “ONDEMAND CLASSES” link for the list of available recorded classes.

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How do I register/purchase one of the Sew at Home OnDemand classes?

Follow these steps:

1.  After selecting a class, reading the description and determining you want to watch the class, click the “ADD TO CART” button on the class description page.

2.  When you are finished selecting your class(s), login into your OnDemand account using the MY ACCOUNT” link at the top left corner of the page. If you do not already have an OnDemand/recorded account you will need to set one up or the site will have you set one up during the checkout process.  

3.  Click the “MY CART” link at the top of the page.

4.  If you are using a Sew at Home Access code to ‘pay’ for the class, enter the code number (with dashes) in the “Discount Codes” box and :”APPLY ACCESS CODE” button..

5.  Select the “PROCEED TO CHECKOUT” link.

  • As you go through the Checkout process you will need to complete or verify information, then click the “CONTINUE” buttons.
  • CHOOSE YOUR DEALER” step
  • PAYMENT INFORMATION” step, complete as needed.

 6. Complete the checkout process by clicking the “SUBMIT ORDER” button.

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I have a Sew at Home access code I purchased or came with a Baby Lock® product. Can I use this code for an OnDemand video class?

YES and here's how:

Discount code

1.  Enter your regular Sew at Home Access code numbers in the “Discount Codes” window (with the dashes) on the left side of the "Cart" page.

2.  Click the “APPLY COUPON” button

  • IMPORTANT: If you have more than one Access Code you want to use, then you must check out separately for each class to apply each code…one “Discount Code” per order.
  • IMPORTANT: if you want to pay [credit card] for some classes and use Sew at Home access codes for some, then each needs to be completed in a separate order.

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Viewing My Sew at Home Video Classes:

Where do I find my classes after they are purchased?

After Sew at Home class order is placed, simply go to the "MY ACCOUNT" page and on the left hand side of the page you will find your classes under the "MY CLASSES" section.

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How long can I view my Sew at Home OnDemand videos?

Videos remain in your Sew at Home OnDemand Account and are available to watch for an unlimited viewing time.

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Can I watch the classes on my iPad?

Sew at Home OnDemand videos will play on all updated iPad devices from iPad 2 and newer.

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How do I view the class in full screen?

Full ScreenAfter you have started to ‘Play’ the video, click on the icon located in the bottom right hand corner of the video screen. Hit the "Esc" key on your keyboard to exit full screen.

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Is there a way to fast forward or rewind on the video?

YES. After you have started to ‘Play’ the video, simply left click in the time line bar (bottom of video) and scroll to the desired place in your video.video scroll

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My connection says it was lost. What do I need to do?

When your internet connection is available again, log back into “MY ACCOUNT” again; locate your OnDemand videos on the  “MY ONDEMAND CLASSES” page and then begin again.

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My video appears blurred when I go to full screen, what is wrong?

Clarity of the video is dependent on the bandwidth of your internet service provider. For optimal viewing, watch the class on a computer or device with a strong internet signal.

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Sew at Home Class Handouts & Downloads:

Do all classes include a download or handout/notes?

Most classes have some sort of handout that covers the infomation that is shown in the video. However, there are classes that cover the basic function of a machine and for those type classes the "Class Notes" link may refer you to your manual as reference and/or other websites for related information and/or projects.

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How long can I access my class handouts?

Sew at Home OnDemand class handouts/notes do not expire and remain in your account.

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Where do I find my class handouts?

On the “My OnDemand Classes” page of your Sew at Home account, there are two places to find your "Class Notes":

1. At the top under the video window and class decription you'll find a "Download Class Notes" link. 

2. Farther down on the page there is a “Class Notes [+]” section. Click this link to expand the list and all the class titles in your account will display with a "Download Class Notes" link for each one.

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How can I view my class handouts/notes on my iPad?

All the class notes are in PDF format**. Working with the PDF class handouts on your iPad is not like working with them in a regular computer (MAC or PC). “Apple Support Communities” posts these specific instructions for using PDF files on your iPad:

You will need an app that can save pdf files on the iPad. That is the way it works in iOS. There is no folder file structure like you have on a computer. Documents and files are saved within apps that are compatible with those files for viewing and/or editing.

Download iBooks or Adobe Reader. Both apps are free. Email the pdf to yourself.

Tap and hold down on the pdf or on the pdf icon and a window will pop up with three options

  • Quick Look - tap that to open the file
  • Open in iBooks - tap that to open the pdf in iBooks where the file will be saved
  • Open In - tap that and you can select Adobe reader and the pdf will open and be saved.

**Note your class downloads may also include files you can't open on your iPad, such as machine stitch files.

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General Sew at Home Questions:

I forgot my login/password?

Forgot password link

No worries! Simply click on the “Forgot Your Password?” on the "MY ACCOUNT" page; fill out your email address; then click the “SUBMIT” button. If you are registered on the Sew at Home OnDemand site, your login will be sent to you electronically.

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Who do I contact if I have additional questions regarding specific class content-a class I watched?

You may find the instructor’s email address at the end of your class handout. If it is not in the handout then email us directly at sewathome@tacony.com and we'll make sure you get the answer.

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I would like a list of all the current classes available on the Sew at Home website, is there one available?

Click here for the PDF Course Catalog for the Sew at Home/Love of Knowledge websites.

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Who do I contact if I have other general questions about the Sew at Home class system?

You may contact us at 1-800-313-4110 or by going to the "Contact Us" link at the bottom of any web page on the Sew at Home website.

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